Expertise

Well Made Strategy grew alongside Well Told Story and Shujaaz Inc, the Emmy award winning pioneers of behaviour change communications in East Africa. We apply lessons learned across the group with individual partners seeking to achieve social justice. Like Shujaaz, we put the Player First, making sure that all we do benefits – and is guided by – the people with whom we are working. We use an approach built upon Appreciative Inquiry that, rather than concentrating on what’s wrong, identifies organisations’ core strengths and builds upon them – Support not SWOT.

Over the past fifteen years we have developed a team of communications specialists with expertise in pedagogy, policy and persuasion. We have experience of journalism, advertising, diplomacy and learning; we have worked on sexual and reproductive health rights, financial inclusion, the environment and education. But above all, we have used strategic communications to help pioneers in those fields and the donors who fund them to achieve the impact they desire.

We lead the Kenya Comms Hub which supports movements in Africa shift narratives around controversial social justice issues with Love Matters Kenya and Komons and are members of the Federation of International Comms Hubs.

Strategic Communications

Your organisation was birthed with a dream. Realising that dream is hard, we work with you to identify pathways, define tangible goals and objectives to help you realise the change or impact you want to see. This process includes aligning your communications to your objectives, then developing a strategy and tactics to get you there. The value of having an outside eye in strategy development is that we can flag blind spots, provide candid and unbiased feedback and help you to achieve your goals.

Learning, Coaching & Advisory

WMS has a tradition of knowledge and skills transfer. We don’t do it for you, rather we show you how to do it and do it with you. We believe that people who make decisions and do the actual work on a day-to-day basis are best placed to tell your organisation’s story and tell others why it’s important. We are constantly developing new toolkits, content and curricula to keep up with emerging trends and new approaches.

Narrative Framing

Social justice backlash is hindering social justice organisations’ ability to create positive change. Well Made Strategy uses its value-based messaging and Ground Truth approaches to craft narratives, strategise campaigns and engineer strategic coalitions that shift audience perceptions on controversial social justice issues.

Crisis Communications

Knowing how to communicate in a crisis is a key skill for any organisation. The last thing you need when you are managing a crisis is to wonder how to communicate it. We help you to make those decisions in advance so that you are not making simple decisions – often incorrectly – in a screaming panic. Every crisis is different, so we help you to plan the process. Then when trouble comes along you don’t make it worse by forgetting to tell your staff, saying the wrong thing to the media or not communicating at all.

Get in touch to see how we can help

Partners

WMS Comms Handbook

To download the Strategic Communications for Social Change Handbook please provide us with your details below